Customer Reviews

“Excellent service from start to finish! Ryan was very professional, knowledgeable, and thorough during the initial survey, providing clear advice on our requirements. The workmanship was of a very high standard, and we are extremely happy with the results. I would highly recommend this company for a full boiler system replacement. Thank you, Ryan”

“Arrived on time, excellent service throughout, very professional and tidy, I would highly recommend, thank you to Ryan and Connor for an excellent job.”

“Care free experience from start to finish. Ryan was fantastic. Punctual,polite and left house spotless. Price quoted was what I paid. Explained heating system fully. I really cannot recommend this company enough.”

“Evan was fab. Can’t fault him. Very knowledge and patient.”

“Turned up on time , completed the work, cleaned up after themselves, took us through the controls and was very courteous at all times. Excellent service.”

“We had numerous issues with our boiler over a period of time, we contacted RKL to provide us with a quote to get a new boiler installed and ryan came out promptly and gave us a few options regarding what boiler he would recommend for the house size, when we agreed on the boiler Ryan installed the new boiler the next day. He arrived at the time he said he would and is polite and cleaned up after himself after installation. Ryan then showed us how to work the thermostat with different settings etc. highly recommend RKL.”

“Excellent work, came out quickly and done a great job. Cleaned up everything and took away the rubbish. Highly recommend this company.”

“Absolute fantastic service from Ryan. From Start to finish everything has gone to plan thank fully from changing my very old system to a new combi boiler. So helpful through out the process. Understanding my family life also was able to carry on. I’ve had a superb experience having Ryan install my boiler would 💯 recommend him and his quality of work.”

“Booked the install through heatable.co.uk which was brilliant ordered on Saturday, the guys from RKL arrived as planned on the Tuesday they were very polite good clean workers, the job they left was excellent no mess what soever you would not have know they had been there we couldn't be happier with our new boiler I would recommend the service from Heatable and RKL Plumbing and Heating without hesitation”

“Our (very old!) boiler died and Ryan and Connor from RKL Plumbing & Heating came out to replace it. They arrived on time and promptly got to work. They were both friendly, knowledgable and had a top work ethic - slogged away and had the boiler replaced really quickly. They tidied up everything and gave us a full run down on how the new boiler worked. I couldn’t recommend them more.”

“Had a new boiler fitted today. I can not fault Ryan and his team. Very professional, covered all my carpets with protective film. Cleaned, tidied and took everything away. Set up the hive and explained it very clearly. I wouldn't hesitate in recommending them. Thank you”

“Sorted our issue quickly 10/10”

“I am very pleased with the air con unit fitted yesterday by Ryan and Connor. They are both great guys and worked very hard all day and were very tidy. I would completely recommend them.”

“Ryan and Connor upgraded and relocated my boiler over two days. Really nice guys. Arrived on time, keen attention to detail, neat finish, professional service and competitive price. Wouldn’t hesitate to recommend!”

“I sought a number of quotes to replace my elderly mothers central heating boiler from local heating engineers, after checking the reviews I opted for RKL Plumbing and heating to carry out the work, I'm glad I chose them. Ryan and his assistant Connah were very professional and considerate of my mothers Alzheimer's, treating her with due consideration and respect. They did and excellent job at a competitive price. Removed all the waste and left her home tidy after the work. I can recommend choosing RKL for your plumbing and heating needs.”

“The boiler installation was very smooth and without any issues. Very reliable company offering competitive prices. Would recommend 100 percent!”

“What can you say that doesn't sound like you are giving fake reviews that sound too positive but still be an accurate review of what an absolutely brilliant job Ryan did and how impressed we as a family are with the installation, communication before during and after and how happy we are with our no warm home...the only criticism I could level at him was that I wish he did things other than boilers as I would hire him for anything and everything so impressed are we with everything. Highly recommended.”

“Ryan arrived at the time agreed & carried out the replacement of our boiler very quickly & efficiently. The new installation was very tidy & looks great. Ryan was very professional & ensured everything was working as expected, staying to ensure the system was balanced & heating perfectly. Great job & friendly & professional service. Certainly recommend.”

“Made up with the job done and would really recommend! Booked us in quickly for our boiler replacement, did a great job, left everywhere spotless afterwards and was really friendly. Went above and beyond to make our boiler cupboard look much better than it did before and kindly talked me through all of the boiler settings.”

“Brilliant installation really friendly guys family business cleaned up and so helpful - well recommended - couldn't ask for more 💪🏻”

“Ryan and his team arrived at the time agreed & fitted our new boiler very quickly (Worcester Bosch 2000). They worked professionally and clean as they removed my old boiler. Ryan kept me informed every time and there was always a reply when you need to ask anything. At the end he told me everything I need to know about new boiler and thermostat. Would definitely recommend”

“Excellent service from RKL Plumbing & Heating. Boiler replaced in one day. Left the kitchen spotless and very helpful and polite throughout. Highly recommended.”

“mazing from start to finish! Had a boiler conversion done in under 2 days. Highly recommend. Thanks 👏 😊”

“Fantastic job at a great price and came all the way to Bangor at very short notice. Very friendly, efficient and tidy. Did the job in 4 hours. Would definitely recommend and will use again in the future. Thanks Ryan and Connor.”

“Great job friendly and professional Highly recommended”

“We’re having our kitchen sorted and I needed a gas pipe installed for our new gas hob - and within short notice Ryan was able to sort this for us! Super friendly service, very efficient and very well priced. Would definitely recommend and will be using again for any future jobs!”

“Ryan was on time. Efficient and Knowledgeable. He carried out the boiler service in a methodical and thorough manner and was clean and tidy. This was our first time using RKL and we won’t hesitate to in having them again for future work. Thanks again Ryan”

“Ryan had great communication, great service, very friendly, informed me of everything he was doing. Will definitely use again in the future. Great business, very efficient”

“Ryan did a brilliant job servicing our boiler, he was friendly, professional and experienced. I would use RKL again and definitely recommend them. Thank you Ryan.”

“Had my water tank taken out and a new boiler put in. I cannot praise this company enough, they were helpful, efficient and left the place clean and tidy after they had finished. I would recommend them to anybody who needs this kind of work doing. They worked so hard right through the day without any lunch.”

“Ryan confirmed the appointment the night before, showed up on time, talked me through a couple different options, left me to make my own choice, did the job, fixed the problem, then cleaned up after himself (to the point of giving my flat roof a sweep, my house is probably cleaner now than it was when he got here...), asked a fair price, shook hands and went about his day. If you're looking for an honest, hardworking, clean, efficient, and knowledgeable boiler repair/replacement guy, give him a call. Solid guy 👊👊”

“Very professional and polite.”

“Routine service on a Baxi (Condensing) Boiler. Decided to use Ryan given the numerous, very positive reviews. He was kind enough to attend on a Saturday morning which assisted with our working hours during the week. There was no 'Service History' left by the previous house occupier so no idea when the Baxi was last checked over. Thankfully Ryan was able to diagnose and then empty the 'Expansion Chamber', which was full of water. This should be part of routine servicing on such boilers. Had this been left unchecked there was a high chance of catastrophic consequences for the boiler and /or the entire central heating system. Everything was carried out in a polite and tidy fashion and at a reasonable cost. Also some reassuring peace of mind that the boiler is now working safely and efficiently with the onset of winter. Many thanks Ryan.”

“Fantastic.”

“So easy to give a five star review!! RKL Plumbing were friendly, prompt, tidy and very hard working. Ryan came round within minutes to quote a new boiler for us. They worked hard to remove the old boiler and tanks and fitted a new one with a hive, giving us clear instructions on how to use it. Nothing was a problem for them, anything I asked they did. Would 100% recommend them, and I'm telling my friends about them too. Thanks again Ryan and Connor.”

“⭐️⭐️⭐️⭐️⭐️ Had RKL install a new Worcester 4000 combi with smart controls and extra radiator. Really impressed with the whole service – they arrived on time, worked efficiently, kept everything tidy and explained how everything works. The price was very fair compared to other quotes I’d had, and the quality of the install is excellent. Very happy with the result and would definitely recommend RKL to anyone needing a new boiler or heating work”

“Excellent friendly service for fitting our new boiler. Ryan unexpectedly had to fit new pipes and didn’t charge extra for labour. He also cleaned up very well after completion. Highly recommended and very reasonably priced professional service.”

“Great service done by Ryan and Connor!”

“I would absolutely recommend Ryan to anyone and actually have just recommended him to a friend today. I chose RKL due to the good reviews online and they are well deserved. So nice to find a trusted tradesman… I will definitely be using him again…”

“We had a hot water issue, Called Ryan came out within 30 minutes and resolved the issue and very reasonably priced. Would highly recommend”

“Friendly, knowledgeable and efficient. Nothing is too much trouble. Would highly recommend”

“Lovely guy on time Clean worker would recommend them”

“Communication was great from the start. Came exactly when they said they would. Removed old boiler, installed new Worcester Bosch 4000 with filter and hive. We needed the boiler moving also and this was no issue. Done an amazing job as you can see. Would definitely recommend and use again”

“Excellent service from start to finish! Ryan was very professional, knowledgeable, and thorough during the initial survey, providing clear advice on our requirements. The workmanship was of a very high standard, and we are extremely happy with the results. I would highly recommend this company for a full boiler system replacement. Thank you, Ryan”

“Ryan came to service our boiler today. He arrived promptly and carried out the service efficiently. Very pleased and would recommend him highly. Definitely booking him again for the next service.”

“Excellent workmanship by two really professional people highly recommend them!”

“Can’t thank RKL enough for fitting our new boiler. They were efficient, tidy and polite I’ve already signed up for the service next year. Thanks again”

“Firstly if your looking for a trustworthy and professional heating engineer....you've found them, we were at our wits end trying to find a decent company to install a new boiler in our recent home extension, Ryan and his team did a fantastic job and at a great price, I honestly can't praise them enough. Ten stars 🌟 Mark & Tracey”

“Great service. Described the problem and sent a few photos of the current boiler. They sent over a quote and luckily available the following day. Boiler replaced with the old one removed and all waste cleaned up taken away, great job with no extras added! ”

“Absolutely amazing guys! Came and relocated our boiler and were fantastic from start to finish. The lads literally didn't stop from 9am-7pm, amazing work and cleaned up after themselves. Even fitted a towel radiator for us, nothing was too much trouble for them. Thank you again!!”

“What a great guy Ryan is! He just fitted me a new Worcester Bosch boiler and done an incredible job! He’s linked it to a Hive thermostat and he got my app set up and everything things working splendidly! Provided a quick installation from ordering it, arrived punctually and did a very clean and tidy job, I would highly recommend Ryan to anyone that’s in the market for a new boiler or indeed any plumbing service that Ryan offers!”

“Very professional, competitive prices, accredited installer for Worcester boilers. Very nice guys that treated our home with respect and were happy to answer any questions and explain the installation. Would use again and would recommend to family and friends.”

“Thoroughly delighted with our new boiler installation, completed by RKL Plumbing & Heating Ltd. Ryan and Connor were so diligent and considerate in all they did. We immediately felt confident in their experience and the way they approached the job. They took time to explain clearly what was being done and went above and beyond the job remit. They are hard workers and left everything clean and back in order on completion of the job. We wouldn't hesitate to recommend them to anyone needing similar work done.”

“Amazing service by Ryan & Connor needed an new boiler and fast, Absolutely brilliant service! My boiler broke down unexpectedly and they came out within 24hrs. Super professional, reliable, and efficient — had a brand new boiler installed ad soon as they new the problem. Really grateful for their quick response and high-quality work. Would highly recommend to anyone needing a trustworthy plumber in an emergency. Thanks lads”

“Our boiler had stopped working, we had British gas out to fix and they was useless leaving us with a broken boiler and without hot water. Luckily i found RKL Plumbing and heating, Ryan managed to get us booked in at very short notice to come and fit a new boiler. He sent out a thorough quotation and gave us the options to choose the right boiler to suit our home and budget. Ryan was polite, tidy and very hard working. We will be recommending RKL Plumbing and heating to everyone we know and using him ourselves for any future work. 5⭐️”

“Fantastic service and first class work, would recommend to everyone. Ryan and cal very polite. And explained everything, how to work and set the new boiler and thermostat. Cheers and thank you.”

“RKL recently fitted our new bolier and serviced our radiators.They were great, I have no hesitation in recommending this company.They were extremely professional, hard working and helpful. The work was clean and tidy and the quote for the job was very competitive and I am very pleased we chose this company. Will be using them for our future servicing. Thanks Ryan and Connor”

“Had a problem with a leaking pipe, RKL were reccomended to me so I got in touch. They came out at the agreed time and went through exactly what was needed. The job was completed to a very high standard, they were helpful and sorted the problem really quickly. I would 100% reccomend them.”

“Ryan and Connor both top hard working lads had my heating and hot water back on in no time at all, can’t fault there work both polite and very helpful would highly recommend, cheers lads 👍🏻”

“Ryan did an excellent job when he installed my new central heating system. The team were punctual polite and did a great job making sure all was tidy before they left. Very delighted with their professionalism. To be recommended. If only all trades worked this way.”

“Ryan at RKL Ltd installed a new Worcester combi boiler replacing my old temperamental Ideal unit. I can not fault his work. He was prompt, professional, meticulous & tidy and his quote was very competitive. I would 100% recommend to friends and family. It is a pleasure to find a tradesman who takes pride in what he does and it shows in the quality of his work. Thank you.”

“Thank you Ryan for fixing my boiler.you will be top of my list 👍”

“Absolutely outstanding work from start to finish. Ryan and Connor were incredible – professional, friendly, and genuinely a pleasure to have around. They converted our entire heating system to a combi boiler in just two days, and the quality of their work far exceeded my expectations. Every detail was done to a high standard: the pipework is beautifully crafted, everything was left spotless, and they even took the time to clearly explain how to use the new system. What really impressed me was how they managed to hide all the pipework neatly within the floors, giving us back valuable space in our airing cupboards – such thoughtful workmanship. No corners were cut, and you can tell they really take pride in what they do. I wouldn’t hesitate to recommend them to anyone needing plumbing or heating work. In fact, I won’t be using anyone else from now on. Thanks again, Ryan and Connor – top-class service.”

“Highly Recommend! Will definitely use RKL in the future. Came to investigate a problem with our heating system. They found the fault and fixed it quickly and efficiently. Lots to recommend: arrived on time, polite, friendly, respected our property and were very tidy workers, trustworthy and good value for money.”

“Ryan fitted our boiler today, was on time and worked professionally until the work was completed. All tidied and cleaned before he left, would definitely use again and would recommend to any friends and/or family that need a new boiler or other heating related work”

“Really happy with the service, had a tenants boiler brake, phoned up Ryan and he was able to fit me in in a couple of days. The tenant said how professional and tidy the lads were when doing the work, no hidden costs and no issues. Thanks, will be using them again. 👍”

“Highly recommend Ryan. Rang on the Sunday he came Monday and all sorted. Super helpful, knowledgeable and really happy with the service. Thank you and will recommend to family and friends”

“Excellent customer service, professional work ethic, would definitely recommend”

“Great and quick service!! Highly recommend”

“Had a new boiler fitted today excellent job great fitters and they even fitted my new radiator free of charge would highly recommend this company and at a really good price with 7 year warrenty couldn't have asked for any more fantastic job”

“We are very pleased with our new air conditioning they were very professional,they did a great job Left no mess highly recommended the company”

“Kind very knowledgeable guys. Very impressed with attention to details. Hard working. Did additional small job free of charge.100% recommended”

“Ryan was a very competent, patient and polite engineer. Very pleased with the job.”

“Couldn’t recommend Ryan and the team more! Polite tidy and hardworking. Fitted a new boiler at my home arrived on time and answered any questions I had. After recently getting a lot of work done in the house and having a few poor trades it was a relief to have Ryan fit our boiler. Reasonable prices too.”